Slow internet? Don't put your router near a lamp, says Ofcom: Watchdog set to unveil top tips over how to avoid interference to your broadband
- Ofcom says interference leaves 20% of people struggling to connect to web
- Advises router should be as far away as possible from radio wave devices
- Watchdog suggests rebooting box can help overcome connection issues
Placing your internet router beside a telephone, lamp or other electrical device could be making your connection sluggish and unresponsive, Ofcom will reveal today.
The watchdog says interference caused by gadgets such as baby monitors could leave as many as a fifth of families struggling to connect to the internet or surf the web at the high speeds promised by their broadband providers.
Placing your internet router beside a telephone, lamp or other electrical device could be making your connection sluggish and unresponsive, Ofcom will reveal today
Ofcom has now advised that the router should be ‘as far away as possible’ from radio wave-emitting devices, suggesting that rebooting the box can help overcome connection issues.
Sharon White, chief executive of Ofcom, told today’s Daily Telegraph: ‘We estimate that consumers’ home broadband experience may not be working as well as it could in around a fifth of UK homes.
‘This is often caused by something unrelated to the internet connection, which could be as simple as interference to the broadband router from a lamp, stereo speakers or baby monitor.’
Miss White also announced: ‘In the coming weeks, we’ll be launching an app for smartphones and tablets, which will test your wifi connection.’
The watchdog says interference caused by gadgets such as baby monitors could leave as many as a fifth of families struggling to connect to the internet
She added: ‘We also need the other important ingredients – choice, quality of service, competitive prices and wider availability – to be working for consumers too. On most of these measures, the UK does well.
‘But we have identified some areas of concern – such as rising prices for some landline and broadband customers, which may not be justified by higher costs or improved service.’
She said: ‘But we worry about people who don’t want the hassle of leaving their current provider, or lack the confidence to shop around. We want to make it easier for customers to switch providers.’
Read more: http://www.dailymail.co.uk/news/article-3307951/Slow-internet-Don-t-router-near-lamp-says-Ofcom-Watchdog-set-unveil-tips-avoid-interference-broadband.html#ixzz3qm6ez5UF
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